Your Trusted Coachella Valley HOA Management Partner Since 1983.

Caren Oliva makes our difficult and challenging business easier. She is a pleasure. Timely, effective, efficient. She turns No’s into Yes's Thank you Caren from the bottom of my heart !!

We love Caren! So grateful for all her help, patience and knowledge. We’re all learning a lot from her. Yay Caren!

Mark See is always very responsive and provides it in a positive way. Appreciate him.

The landscape representative showed up quickly and resolved the issue without problems.

Personalized Property Management sincerely responded to our request promptly and Properly.Thank you very much for your service and care.

We reported a sprinkler break at 9am and by midday a gardener had repaired it. Thanks for such a quick response.

Caren Oliva, is great. Thanks

I reviewed PPM about three years ago, so I thought it was time for an update. The most significant change since my last review has been the computer software. It has improved considerably, and the enhanced reporting features allow our Board to stay on top of homeowner concerns, HOA fee collections, and architectural requests. Just as importantly, our Community Managers continue to do an excellent job handling the day-to-day responsibilities, including taxes, insurance, vendor contracts, and the many other issues that arise in managing our HOA. Overall, PPM has continued to improve its service, and I appreciate the support they provide to our community

Heidi Grasl has been my favorite employe at PPM. She is calm and very helpful. She deserves recognition for her efforts.

*SPECIFIC TO A PROPERTY MANAGER EMPLOYED HERE - We want to give our compliments to Ian Ochoa, our property manager. He has done an outstanding job maintaining our community and puts in every effort to resolve the concerns of every homeowner here putting us all at ease. We are so grateful for his efforts and diligence. It's obvious he takes a tremendous amount of pride in his work and what he does. You can see it in the way he carries himself and how he treats each and every concern like a priority. He is responsive, communicative and goes above and beyond in his services! Ian is someone who steps up and shows up, never complaining nor being dismissive no matter how small the matter. The work he does is great and we are grateful he manages our community! As someone with several years experience in the HOA management industry myself, I have to commend him for the way he approaches each and every matter with the utmost respect and consideration, treating our community as though he is a resident here himself. GREAT JOB IAN!

Just moved into Piazza Serena, from another HOA in the Coachella Valley. Nothing but good things to say about ppm; specifically Heidi and Caren.

Carin Olivia is fantastic

Excellent Property Management compan. Very helpful and excellent staff.

In 2009 we purchased our first property in Indian Palms at 82747 Matthau. Management at: IPCA, IPCCA and now PPM have always been very supportive of us remembers and we appreciate that. Over the years our membership has increased respectively but somehow management is able to keep our standards high. In the past my wife and I used our house about 6 months out of the year to be in a warmer climate. We picked a renter and are confident that she will uphold the standards expected at Indian Palms. We personally would like to thank Shelly Ruegsegger for all the support she gave us all those years.. We wish you all the best, Klaus and Brigitte Kuester

Heidi from personalized property management was so kind and make things work smoothly. She always think about how could she make things easier for the customer! Thank you Heidi the best of the best!

Have worked with them for the last 10 years and would highly recommend them. Very professional and customer oriented.

I’ve had a wonderful experience with Alan Bodin at PPM. He was so helpful and understanding. He followed up with my request and helped me resolve my issues. If I could give him a 10 star I would. Thanks again!

In regards, in my many years working on HOA boards here in the desert, I have found no other management company as professional, ethical and honest as PPM (Personalized Property Management). Using their many years of experience, PPM continues to help the board and the community maintain HOA compliance and conformity to local, state and federal guidelines. In addition, I have found repeatedly that Rich and his experienced team do what is necessary to support our community by consistently showing up and helping us find ways to improve our community. I would recommend PPM above the rest. I believe they are a big part of our success as a community.

Always fast to respond and correct problem.

I live in, and serve on the board of, an HOA community for which PPM is the property manager. Rich Warfield, head of PPM, has for many years gone above and beyond in providing service to our HOA, and the same is true of PPM's onsite staff. Dealing with and handling the concerns of many homeowners is a difficult and challenging task, often made more difficult by the unfortunate, negative, actions and antics of certain homeowners within the community. Property management is a tough, competitive business with difficult demands, but PPM does an excellent job of serving my community and its residents.

PPM is a great Mgmt company, and Heidi Grass above and beyond, responding quickly, explaining easily, amazing follow-through, awesome awesome awesome.

I have been a homeowner in Vista Montana for nearly 15 years. Throughout that time, our community has been professionally managed by Personalized Property Management (PPM) in Cathedral City. PPM employs an on-site manager, Rebecca Day, who provides valuable administrative and office support to our Homeowners Association. Rebecca is attentive, efficient, and consistently treats residents with the same courtesy and respect that she receives. In addition to her many responsibilities, she has become a highly valued and well-liked member of our community. PPM has consistently provided exceptional service to our Association. Their team responds promptly to requests and provides accurate, timely information whenever needed. I would highly recommend PPM to any community seeking a professional and reliable management company. Rich Warfield, President of PPM, possesses extensive knowledge and experience in all aspects of property management, including the complex laws and regulations governing homeowners associations in California. His expertise has been a tremendous asset to our community.

I can only talk about my experience with Rebecca Day, the Vista Montana Office Manager from PPM. But I will give her the highest score possible as she has been so helpful while I was selling a house in Vista Montana. I am not a resident so pretty unaware of things at the park, but she helped me whenever she could. A big thank you to her. And 5 stars.

Jenny Covert, by far our best manager ever !! 10 stars !!

Rebecca Day has been the best ever since I moved into the community during covid, it was a challenge at first but Rebecca got me situated with all my needs when I first reached out to her, with a couple of things (remote controls to gate, keys to the gym, adding people to my home, extra parking permits, paperwork, ect.). I came from another home where it was a challenge to get anything done with the previous Property Management Co in El Centro CA. Rebecca Day in PPM company is the BEST! Unit 248 Vista Montana DHS